For commercial real estate (CRE) attorneys, time is money. Whether your regional or national clients are lenders, investors, or companies with large footprints, one overlooked bottleneck can drain your team’s productivity and delay closings by weeks: managing title work – searches and commitments. The good news? There’s a solution that simplifies this antiquated, time-wasting management process, saving your team hours each week and preventing costly closing delays.
The Hidden Problem in CRE Closings & Due Diligence
Title work management is a silent productivity killer. It’s a repetitive, manual process that no one talks about because, until now, there’s been no way to automate handling it all. Your team is forced to grit their teeth through endless administrative tasks, from ordering and tracking title work to resolving issues with title insurance companies and managing invoices.
These tasks pile up, especially with bulk or portfolio deals, creating errors and delays that frustrate your team and, inevitably, your clients.
Here’s a breakdown of the challenges:
- Order, Track, Receive, Name, Store, and Find title work: Placing orders, tracking their status, receiving, naming and storing files, and hunting for misplaced files across multiple properties, transactions, counties, and states is chaotic.
- Tracking it all requires countless emails and time-consuming spreadsheets with data entry, errors, and omissions.
- Saving/Storing requires strict naming conventions and shared storage locations – but that means files get lost and stored in each of your team’s work silos – Silos are inboxes and workstations inaccessible by others. Finding files means hunting, sending emails & making phone calls to title insurance companies or search vendors.
- Communication with title providers: Constant back-and-forth with title insurance companies or search vendors to resolve issues, request commercial quotes, or handle cancellations. How do you know who’s responsible for what? Critical requests from providers, for info, to solve problems with parcels often go unanswered once they fall below the fold in inboxes, causing weeks of delays.
- Invoices: Reconciling invoices from multiple title providers, dealing with duplicates, incorrect charges, or fees for canceled parcels, is valuable time wasted. Invoices need to be collated, approved, and added to settlement statements by multiple employees.
- Payments: When deals don’t close, manual data entry into payment systems, printing checks, stuffing envelopes, and mailing them, or doing all for ACH, is a mess. Special payment requests or follow up on payment status? That’s another round of the “payment circus” or bank app investigations to track uncleared payments.
- Work Silos: When an employee is out—whether for lunch, illness, PTO, or no longer with the company—their work grinds to a halt because it’s in their inaccessible work silo. Finding files or determining the status of searches and commitments often requires a frustrating forensic audit of their inbox or desktop. Shared spreadsheets and drives? They rely on human memory, strict naming conventions, and error-prone data entry, leading to omissions and backlogs, and misplaced files.
These inefficiencies waste hours for every deal, increase your overhead, and delay closings or your opinion on due diligence reviews, ultimately affecting client satisfaction. Worst of all, they force your team to focus on mundane tasks instead of critical legal work, risking burnout and turnover.
The Solution: Automate Title Management with Title Leader – while still using your favorite title providers.
Title Leader (TL) revolutionizes how CRE attorneys manage title work. TL eliminates manual, repetitive tasks, centralizes all information, and provides a faster, smarter, headache-free way to move closings and due diligence forward. Here’s how it transforms your practice:
- Streamline Process: Handle the entire workflow with just a few clicks, replacing hours of manual work for each closing.
- Automatic tracking, receipt, naming, and storing of searches & commitments, invoice aging, and payment.
- Centralized Workflow: Gets you out of work silos and into shared data, organized in one intuitive dashboard.
- Actions required on your dashboard prevent critical title company questions from going unanswered.
- Accountability of responsiveness to providers means the title work gets completed as fast as possible.
- Standardized Workflow for all team members, using best practices.
- Continuity of Workflow – Anyone can see & continue the work of any other, with a click, regardless of who’s absent. No ball ever gets dropped again. Managers are no longer held hostage by work silos, and closings are never delayed as a result.
- MARKETPLACE: Title work is provided by all your favorite Fortune 500 title insurance companies and title search vendors. Each is in TL’s marketplace.
The Solution
Title Leader has no subscription fees, license fees or user limits. Learn how Title Leader can save your team hours of administrative effort. Book a demo today.
As clients question whether the owner’s title insurance is a rip-off, ensuring a seamless, mistake-free title process builds trust and keeps closings on track.
